SHIPPING POLICY

DOMESTIC SHIPPING – NORTH AMERICA

FREE SHIPPING on Domestic orders over $25. All orders are shipped within 48 hours when received. Domestic shipping includes any location within the USA.

INTERNATIONAL SHIPPING (including CANADA)

FREE International shipping on orders $45 or more. Estimated delivery is 10-14 business days.

International Shipping includes all orders outside of North America.

 


RETURN POLICY

How do I return an item?

Our goal is 100% customer satisfaction and if for any reason you are not completely satisfied with your order, you may contact our Customer Service center.

For returned items, all products must be unopened and returned within 10 days of purchase. Once the product has been returned to us at your expense for return shipping, Sarah Caroline & Co. will  issue a full refund minus 10% restocking fee.

If the product is opened, and returned to us after 10 days we will issue a partial refund.

How to Use the Free Returns Policy

Want to ensure your returned product(s) follow our hassle free process. For FREE returns your purchases must meet the following guidelines:

  • products must be purchased through Paypal
  • products must be unopened to be returned
  • products must utilize the Paypal FREE return policy

Please contact customer service at admin@sarahcaroline.com for more information on returning an item. Thank you.